Giving Positive and Negative Feedback
Giving Positive and Negative Feedback
As a manager, giving feedback can be one of the most challenging parts of the job. The risk is we avoid having to give the tough messages and as managers, we do this at our peril. Giving positive feedback is important and it has to be done correctly to get the full impact. Giving negative feedback that leads to improved behaviour and a strengthening of the relationship is challenging. On this one-day module you'll learn the secrets of how to do both while maintaining the relationship and changing the behaviour.